Questions to Ask a Real Estate Agent

by Tommye McCeig

Questions to Ask a Real Estate Agent

Choosing a real estate agent isn't just about finding someone who can open a door. You're trusting someone to help you through a transaction involving a lot of money, contracts, deadlines, negotiations and decisions that can have a pretty big impact on you.

So yes, I think you should ask questions before deciding who you want to work with.

I'd want to know how they think. How do they communicate? How do they negotiate? What happens when something goes wrong? Will they tell you something you may not necessarily want to hear? And are they willing to explain your options and give you an opinion without trying to make the decision for you?

Those answers tell you a whole lot about what it will actually be like to work together.

Whether you're buying your first home or you've done this before, here are six questions I'd ask before choosing a buyer's agent in Dallas-Fort Worth.

1. How Will You Help Me Make Decisions?

Finding houses online is easy. The more important question is what your agent does once you find one you're interested in.

How will they help you evaluate the house? Will they point out things you may not notice? How will they help you determine what the house may be worth and decide what makes sense in an offer? And what happens when they see something that concerns them?

I give my clients my opinion. I'll point out the pros and cons, explain what I'm seeing, and tell you when something concerns me. I'm not an inspector or a contractor, so when we need a professional opinion, we'll get one.

But ultimately, it's your house, your money and your decision. My job isn't to talk you into a house. It's to give you the information you need to make a decision you feel good about.

A good question to ask an agent is: “How will you help me decide whether a house is actually right for me?”

Listen to the answer. It can tell you a lot about how that person will represent you.

Key Takeaway: Ask how your agent will help you make decisions, not just find houses.

2. Who Will I Actually Be Working With?

This is a question buyers sometimes forget to ask.

You may meet with one agent initially, but who will actually be showing you homes? Who will write and negotiate your offers? Who will answer your questions when you're under contract? Will you be working directly with that agent, or will different members of a team handle different parts of the transaction?

With some real estate teams, you may initially meet one agent, but other members of the team may handle different parts of your home purchase. One person may show you homes, another may help with paperwork or negotiations, and a transaction coordinator may become involved once you're under contract.

That setup works well for plenty of buyers. The important thing is knowing upfront who will be doing what and who you'll communicate with throughout the process.

I'd also ask how they prefer to communicate. Real estate doesn't operate strictly Monday through Friday from 9 to 5. Sometimes an offer needs an answer that evening. An inspection may create a question on Saturday. A deadline isn't going to move because somebody didn't check their email.

You don't need an agent who promises to be available every second of every day. You do need to understand how communication will work when something needs attention quickly.

A good question to ask is: “When we're in the middle of a transaction and I need something, who am I actually calling?”

The answer should be clear.

Key Takeaway: Know who you'll actually be working with and how communication will work before you hire an agent.

3. How Do You Approach Negotiations?

Negotiation is a lot more than asking the seller to lower the price.

Before I write an offer, I want to understand the property, the market, the comparable sales, how long the home has been listed, and anything we can learn about what's important to the seller. Sometimes price is the biggest issue. Sometimes timing, a leaseback, closing date or other terms matter just as much.

I also want to know what's important to you. Where are you comfortable being flexible, and where aren't you? Every negotiation is different.

And negotiation doesn't stop when the offer is accepted. We may be negotiating again after the inspection, if there's an appraisal issue, or if something unexpected comes up before closing.

I'd ask an agent: “How do you decide what to negotiate, and how will you help me decide when to push and when not to?”

I don't believe every negotiation needs to become a battle. Sometimes pushing harder makes sense. Sometimes getting the house on terms you're comfortable with is the win. My job is to understand what matters to you, explain the options and risks, and negotiate accordingly.

Key Takeaway: A good negotiator isn't just someone who asks for more. It's someone who knows what matters, when to push and why.

4. What Happens When Something Goes Wrong?

Real estate transactions don't always go exactly according to plan. An inspection may uncover something unexpected. An appraisal may come in low. Financing can hit a snag. A title issue can pop up. A seller may not complete something they agreed to do.

So I'd ask an agent: “What do you do when there's a problem during the transaction?”

I don't think my job is to panic, sugarcoat it, or dump a problem in your lap and ask what you want to do.

My first job is to figure out exactly what's happening. Then we look at the contract, deadlines and the options available to you. If we need more information, we'll get it. That might mean talking with the lender, inspector, title company or attorney, or bringing in a contractor or another professional to look at a specific issue and give us their opinion.

Then I'll explain what we know, what we still need to know, what your options are and what I think.

Sometimes we can solve the problem pretty easily. Sometimes we have to negotiate. And sometimes the information may lead you to decide that moving forward with the house isn't the right choice.

What matters is that you're not left wondering what's happening or what you're supposed to do next.

Key Takeaway: Don't just ask how an agent handles a smooth transaction. Ask how they handle one when things don't go according to plan.

5. How Will You Help Me Once I'm Under Contract?

Getting an offer accepted is exciting, but that's not the finish line. There's still a lot that has to happen before you get the keys.

Once you're under contract, there are deadlines to keep up with, including earnest money and the option period. We'll coordinate the inspection, review what comes back, decide whether we need additional opinions from contractors or other professionals, and determine whether there's anything we want to negotiate with the seller.

At the same time, your lender is working on financing and the appraisal, the title company is working on its side of the transaction, and there are a lot of moving pieces.

I don't expect you to know what happens next. That's my job.

One of the things my past clients mention most often is communication. I explain what's happening, keep you informed every step of the way, and make sure you know what comes next. Behind the scenes, I'm also communicating with the lender, title company, listing agent, inspector and anyone else involved so deadlines are tracked and things don't fall through the cracks.

If something changes or a problem comes up, you'll know about it. We'll figure out what needs to happen and keep moving forward.

Before closing, we'll do the final walkthrough, you'll review your final numbers with your lender and title company, and we'll make sure we're ready for closing day.

A good question to ask is: “Once my offer is accepted, what will you be doing between contract and closing?”

The answer should be a whole lot more than “I'll see you at closing.”

Key Takeaway: Your agent's job doesn't slow down once you're under contract. In a lot of ways, that's when the work really gets started.

6. How Does Your Compensation Work?

This is something you should understand before you start looking at homes with an agent.

Buyer-agent compensation is negotiable and should be spelled out in your buyer representation agreement. Ask what your agent's fee is, what services it covers, and under what circumstances you could be responsible for paying any portion of it.

My goal is to have someone else pay for my services whenever we can. Depending on the transaction, we may be able to negotiate for the seller to contribute toward my compensation. If the seller isn't willing to cover all of what we've agreed to, we'll talk about it before you make an offer and decide how we want to handle it.

Paying my fee yourself is my last resort, not my first plan.

I don't want compensation to be something you suddenly discover halfway through the transaction or at the closing table. We'll talk about it upfront so you understand how it works and what your potential responsibility could be.

A good question to ask is: “How are you compensated, and under what circumstances could I have to pay you directly?”

You should get a clear answer.

Key Takeaway: Understand your agent's compensation before you start looking at homes, not after you've found one you want to buy.

FAQ: Questions to Ask a Real Estate Agent Before Buying a Home

What should I ask a real estate agent before hiring them?

Ask how they'll help you evaluate homes and make decisions, who you'll actually be working with, how they approach negotiations, what happens when problems come up, how they'll keep you informed once you're under contract, and how their compensation works.

The answers should give you a pretty good idea of what working with that agent will actually be like.

How many real estate agents should I interview before choosing one?

There's no magic number. Talk with enough agents to feel comfortable that you've found someone whose experience, communication style and approach work for you.

You're choosing someone you'll be relying on through some pretty important decisions, so it's okay to ask questions before you decide.

Do I need a written agreement before looking at homes with an agent in Texas?

As of January 1, 2026, Texas law requires a license holder performing brokerage activity for a prospective residential buyer to have a written agreement in place before showing residential property. Texas also allows a written non-representation agreement for showing-only situations, so not every written agreement is necessarily a buyer representation agreement.

If you're hiring an agent to represent you, the agreement should clearly spell out the services, duration, whether it's exclusive or non-exclusive, and compensation. Broker compensation is not set by law and is negotiable.

Should my buyer's agent tell me what they think about a house?

I think they should.

I'm going to point out things I notice, talk through the pros and cons, and tell you when something concerns me. I'm not an inspector or contractor, so if we need a professional opinion, we'll bring in the appropriate person.

Ultimately, though, it's your house and your decision. My job is to help you have enough information to make that decision.

When should I choose a real estate agent?

Before you start touring homes.

Choosing your agent first gives you time to talk about your budget, priorities, financing, representation, compensation and how the process will work before you're standing in a house you've suddenly fallen in love with.

And if you're considering new construction, call me before you visit the model homes. We'll go in together.

Choosing the Right Buyer's Agent Comes Down to Trust

Choosing a buyer's agent really comes down to trust and communication. You need to be comfortable telling your agent what you're thinking, even when you've changed your mind, you're nervous about the money, or you just don't like a house and can't explain why.

And you need an agent who's willing to be just as straightforward with you.

I want to understand what matters to you, answer your questions, give you my opinion, and keep you informed throughout the process. Sometimes I'll tell you exactly what you were hoping to hear. Sometimes I may tell you something you weren't. Either way, you'll know where I stand and why.

Ultimately, you're the one making the decision. My job is to make sure you have the information and guidance you need to make it.

If you're thinking about buying a home in Dallas-Fort Worth and want to talk through how I work with buyers, let's chat. Reach out. Tommye McCeig 214-842-6001

Tommye McCeig

Tommye McCeig

Broker Associate | License ID: 521634

+1(214) 914-2514

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